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An Evaluation of Forex Management System Enhancements on Lowering Operational Risks in Banking: A Case Study of Accord Microfinance Bank

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Background of the Study
Forex trading in banking involves significant operational risks, including pricing errors, processing delays, and exposure to market volatility. Accord Microfinance Bank has implemented enhanced forex management systems aimed at mitigating these risks. The upgraded system features advanced algorithmic trading, real-time market data integration, and automated risk controls that improve the speed and accuracy of trade executions (Udo, 2023). These innovations allow for better monitoring of currency fluctuations and enable proactive adjustments in trading strategies, thus reducing the likelihood of costly errors. By integrating data-driven decision-making tools, the bank can streamline its forex operations, lower manual intervention, and achieve more efficient pricing. Studies have demonstrated that effective forex management systems contribute to lower operational risks and enhance overall trading performance (Nnadi, 2024). However, challenges remain in integrating new technologies with existing legacy platforms, as well as in training staff to adapt to the evolving system. Accord Microfinance Bank’s efforts in enhancing its forex management framework provide a pertinent example of how technology can be harnessed to mitigate operational risks in a high-stakes trading environment.

Statement of the Problem
Despite the enhancements in its forex management system, Accord Microfinance Bank continues to experience operational risks that lead to increased transaction costs and occasional execution errors. Integration challenges with legacy systems, along with delays in processing real-time data, have contributed to discrepancies in trade execution (Chidera, 2023). Additionally, staff adaptation issues and a learning curve associated with the new system further hinder the anticipated improvements. The complexity of market volatility also challenges the system’s ability to respond swiftly to rapid price changes. These factors create a gap between the theoretical benefits of the enhanced forex management system and its practical outcomes, necessitating a thorough investigation to identify the key barriers and recommend optimization measures.

Objectives of the Study

  1. To evaluate the impact of forex management system enhancements on reducing operational risks at Accord Microfinance Bank.

  2. To identify technological and operational challenges affecting the system’s performance.

  3. To propose strategies for optimizing the forex management system to lower transaction costs.

Research Questions

  1. How do forex management system enhancements affect operational risks at Accord Microfinance Bank?

  2. What challenges hinder the effective performance of the enhanced system?

  3. What measures can optimize the forex management system to reduce transaction costs?

Research Hypotheses

H₀: Forex management system enhancements do not significantly lower operational risks at Accord Microfinance Bank.

H₁: Forex management system enhancements significantly lower operational risks at Accord Microfinance Bank.

H₀: Technological and operational challenges do not significantly impact system performance.

H₁: Technological and operational challenges significantly hinder system performance.

H₀: Additional optimization measures will not further reduce transaction costs.

H₁: Additional optimization measures will significantly reduce transaction costs.

Scope and Limitations of the Study
This study focuses on Accord Microfinance Bank’s forex management system enhancements and their effect on operational risks. Data will be collected from trading records, system performance logs, and interviews with forex traders. Limitations include integration issues with legacy systems and the impact of market volatility.

Definitions of Terms

  • Forex Management System Enhancements: Technological upgrades aimed at improving the efficiency of foreign exchange trading operations.

  • Operational Risks: The potential for losses due to inefficiencies in trading processes.

  • Algorithmic Trading: The use of computer algorithms to execute trades automatically.





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